Service Delayed

Due to an unexpected equipment shortage, services at the Landfill and Resource Recovery Center may be delayed.

Report a Missed Pick-up

Virginia Beach residents who receive curbside services may report a missed pick-up of their scheduled bulk/large item, trash can, recycling can, or yard waste.

Visit VB311 or use the VB Works app to report a missed pick-up.

For residents who do not have access to a computer, you may notify and/or request this service by calling (757) 385-4650, or by emailing, or in person.

Report a Missed Pick-up

Bulky Item Collection Request

Virginia Beach residents who receive curbside services may schedule a bulky/large item pickup online using VB311 or the VB Works app.

Requests should be submitted three days (or more) prior to your regularly scheduled weekly trash pick-up day. Residents are encouraged to request this service when multiple items have been gathered rather than requesting multiple pickups of single items.

Request Pickup

Holiday Schedule

See if your curbside pickup will be delayed.

Holiday Schedule


Landfill & Resource Recovery Center, 1985 Jake Sears Road

7 a.m.-4:30 p.m. Tuesday -Saturday​

West Neck Recycling Center, 2500 West Neck Road

7 a.m.-4:30 p.m. Monday-Saturday

Waste Management Office, 3024 Holland Road

Walk-in: 8 a.m.-5 p.m.​; Monday-Friday; closed 12:30-1:30 p.m. for lunch