
Bulky/Large Item Pickup
Bulky/large items are considered items too large to fit in your black trash cart that you are unable to transport to the City Landfill & Resource Recovery Center.
The VB311 service portal is currently offline for planned upgrades and will return on Wednesday, Jan. 28. To submit a request for bulky item pickup or report an issue such as a missed waste collection, please call Waste Management Customer Service at 757-385-4650 or send an email to WasteMgt@VBgov.com.
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Bulky/large items are considered items too large to fit in your black trash cart that you are unable to transport to the City Landfill & Resource Recovery Center.
Virginia Beach residents who receive curbside services may schedule a bulky/large item pickup online (preferred), over the phone by calling (757) 385-4650, by emailing wastemgt@vbgov.com, or in-person. Requests should be submitted three days (or more) prior to your regularly scheduled weekly trash pick-up day. Residents are encouraged to request this service when multiple items have been gathered rather than requesting multiple pickups of single items.